How Much Does SurveySparrow Cost?
The real price of the survey tool, plan by plan, seats and products included.
Short answer: SurveySparrow starts at $19/month on the Basic plan with annual billing, plus a free plan (75 responses per quarter) and a 14-day trial. But that price is built for solo, single-user, low-volume use. The moment a team gets on board, the bill climbs: Business includes 3 seats, every extra user costs $49/month, and the CX, NPS and 360 suites are billed as separate products. We walk through every plan, every seat, and what you really pay for your profile.
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SurveySparrow, the key numbers
What each SurveySparrow plan costs
These are the Surveys suite plans, the core of the product. The price depends on the number of responses collected and the number of users included. The NPS, CX and 360 suites are separate products, covered just after. Prices shown annually, the lowest; monthly billing costs more. The Business plan hides its price behind a sales contact on the official page.
Prices in USD, annual billing. Checked June 2026.
Free
To test without paying
No credit card required
- 75 responses per quarter
- 1 user
- Basic survey creation
- Limited integrations
- Ideal for a first test
Basic
For solo use
About $228/year
- 2,500 responses per year
- 1 user
- Email surveys, partial responses
- Basic conditional logic
- 24x5 support
Starter
For creators and founders
About $468/year
- 15,000 responses
- 1 user
- Email embedding, survey translation
- 10+ integrations
- Everything in Basic included
Business
For teams
Price masked, confirm on quote
- 36,000 responses
- 3 users included
- Custom branding, advanced question types
- Workflows, webhooks, 12+ integrations
- 24x5 chat support
Enterprise
High volume and compliance
- Custom responses and seats
- CSS, 130+ languages, custom dashboards
- HIPAA compliance, 25+ integrations
- Dedicated Customer Success Manager
Prices checked June 2026 on surveysparrow.com/pricing and cross-referenced across several sources. The Business plan price is masked on the official page (sales contact): third-party sources cite anywhere from ~$99 to ~$149/month, to confirm on the official page. Exact prices vary by currency and location. Professional and Enterprise are quote-only.
SurveySparrow bills in seats and products
The listed price only covers the Surveys suite, on a limited number of seats. Three things push the bill up: extra users, the response tier, and the products sold separately. Here is what each lever costs.
Surveys Suite (surveys)
The core product: conversational surveys, logic, workflows. From $19 (Basic, 1 user) to ~$99/month (Business, 3 users) annually. This is the product detailed in the table above.
Extra users
Every seat beyond those included in your plan costs $49/month. A team of 5 on Business (3 included) adds 2 seats, around $98/month on top of the plan price.
CX, NPS and 360 suites
NPS and CX tracking, and 360 assessments, are separate products. The 360 Assessments module starts at around $790/year for 10 assessments, for example. The NPS + CX and Reputation Management suites are quote-only.
Response tiers
Each plan caps your responses (2,500/year on Basic, 15,000 on Starter, 36,000 on Business). Going over your tier forces a plan upgrade: at high volume, it is responses, not seats, that drive the price.
- Solo and collecting little? Basic or the free plan may be enough.
- On a team? Aim for Business (3 seats included), then add $49/seat.
- Want serious NPS or CX? Budget a separate suite, quote-only.
- Running 360 assessments? That is a separate product, from ~$790/year.
- Collecting at scale? Watch your response tier before the seat count.
How we size the real cost
SurveySparrow's listed price does not tell you what you really pay, because it hinges on three variables: the response tier, the number of seats and the products added. To size a small team's cost, we start from the Business plan annually and add seats beyond the 3 included. Here is the breakdown.
- Business plan (3 seats)36,000 responses, branding, workflows~$99
- 2 extra seats$49/month per additional user$98
- Team of 5 totalSurveys suite only, no CX or NPS~$197
- CX or NPS suiteSeparate product to add if needed+ quote
Estimate on the Business plan, masked price to confirm. Adjust for your response volume and your real seat count.
What you actually pay per month
The price hinges on response volume, seat count and the products added. Four typical profiles, annual billing, assumptions stated.
Estimates in USD, annual. CX/NPS/360 suites not included.
Solo, low volume
Simple surveys
- Basic plan only
- 2,500 responses/year, 1 user
- No CX, NPS or extra seat
Active creator
More responses
- Starter plan, 1 user
- 15,000 responses, embed and translation
- 10+ integrations included
Small team
Business + seats
- Business (~$99) + 2 seats ($98)
- 36,000 responses, 5 users
- About 10x the entry price
Serious CX / NPS
Separate suite
- Business + dedicated CX or NPS suite
- Several hundred dollars/month
- 360 Assessments from ~$790/year
Estimates with annual billing (June 2026), based on the Business plan (masked price, ~$99 to confirm) and an extra seat at $49/month. Adjust for your real response volume. The CX, NPS and 360 suites are separate products, quote-only, not included in these estimates.
SurveySparrow's price versus the alternatives
SurveySparrow's entry plan against the other survey tools. Watch the models: SurveySparrow and SurveyMonkey climb fast on a team, where Typeform stays on a per-plan price. Compare the entry prices.
Entry prices checked June 2026. Different billing models.
SurveySparrow
By responses and seat
- Free plan: 75 responses/quarter
- Basic 1 user, Business 3 users included
- CX, NPS and 360 billed separately
SurveyMonkey
Per seat on a team
- Teams from ~$25/user/month (min 3)
- So a floor around $75/month
- Very common, pricey on a team
Typeform
Per plan, polished UX
- Responses included per plan
- Design and experience well crafted
- Limited free plan available
Entry prices checked June 2026 on the official pages. SurveySparrow and SurveyMonkey bill per seat on a team, so their price climbs with the number of users, where Typeform stays on a per-plan price. SurveySparrow stands out for its conversational format and CX/NPS suites, but those are billed separately. Jotform, from ~$39/month with a generous free plan, is another alternative.
So, is SurveySparrow expensive?
Our take after testing it: the entry price is misleading, because it targets solo use. The real cost hinges on seats and products. Here is when it pays off, and when it stings.
Good value if…
You are solo or a pair and want polished conversational surveys. At $19 (Basic) or $39/month (Starter), with a free plan to test, SurveySparrow is fine for individual use at a controlled volume.
Too expensive if…
You are a team that wants serious CX or NPS. Stacking Business, $49 seats and a separate CX suite quickly clears $200/month. In that case, check the exact Business plan price first, which is masked on the official page.
The verdict
SurveySparrow is a polished survey tool, but its per-seat pricing and separate products make it expensive fast on a team. With a low user score, think tier by tier: pick the plan that fits your volume, and only pay for seats and suites you genuinely need.
- Start on the free plan to validate the conversational format.
- Pay annually: it is the lowest price basis shown.
- Ask for the exact Business plan price, masked on the official page.
- Add seats ($49) only for the users who actually need them.
- Hold off on the CX, NPS and 360 suites if the budget is tight.
Frequently asked questions about SurveySparrow pricing
How much does SurveySparrow cost per month?
SurveySparrow starts at $19/month on the Basic plan with annual billing, with 2,500 responses a year and 1 user. The Starter plan moves to $39/month (15,000 responses, 1 user) and the Business plan, the most popular, to around $99/month for 36,000 responses and 3 users included. Be aware: the Business plan price is masked on the official page and varies by source, from ~$99 to ~$149/month. Every extra user costs $49/month. The smart move is to start from the plan that fits your response volume and add seats only when you need them.Does SurveySparrow have a free plan?
Yes. SurveySparrow offers a permanent free plan, with no credit card, capped at 75 responses per quarter and 1 user. It covers basic survey creation with limited integrations. That is enough to test the tool's conversational format on a small volume. Beyond it, you move to a paid plan, from $19/month (Basic), or use the 14-day free trial on the paid plans to evaluate the advanced features before committing. For a beginner setup with light collection, the free plan can be enough to pay nothing.How much does SurveySparrow cost per year?
With annual billing, the Basic plan runs about $228/year ($19 × 12) and Starter about $468/year ($39 × 12), for a single user. The Business plan, at around $99/month, lands near $1,188/year for 3 users included, but its price is masked on the official page and remains to confirm. If you add seats at $49/month or a separate CX or NPS suite, the annual total rises fast. Always check the exact price on the official page before paying, since the tiers can change over time.Why is SurveySparrow's Business plan price hidden?
SurveySparrow publicly shows its entry plan prices (Basic at $19, Starter at $39), but hides the Business plan price behind a sales contact. Third-party sources place this plan between ~$99 and ~$149/month for 36,000 responses and 3 users included, but those figures vary and remain to confirm. This opacity is a watch-out: before committing to Business or above, request a written quote to learn the exact price in your currency and avoid surprises on seats and options.How much does an extra user cost on SurveySparrow?
Every user beyond those included in your plan costs $49/month. The Business plan includes 3 seats; a team of 5 therefore adds 2 seats, around $98/month on top of the plan price. This lever, the per-seat cost, is what pushes the bill up on a team and makes SurveySparrow pricier than it looks. Before subscribing, count the exact number of users who genuinely need access so you are not paying for idle seats.How much does SurveySparrow cost for a team?
For a small team, expect around $197/month with annual billing: the Business plan (~$99, 3 seats included) plus 2 extra seats at $49/month, for 5 users and 36,000 responses. That is about ten times the $19/month entry price. If you add a separate CX or NPS suite, the total clears several hundred dollars a month, quote-only. Since the exact Business plan price is masked, request a quote to size your team precisely before committing.Are the CX, NPS and 360 suites included in the price?
No. The Surveys suite (the surveys themselves) is billed separately from SurveySparrow's other products. NPS and customer experience (CX) tracking form separate, quote-only plans, as does reputation management. The 360 assessments are a distinct product that starts around $790/year for 10 assessments, with volume-based discounts. If you only need simple questionnaires, you can stick to the Surveys suite; add the other products only when your use case justifies it.Is there a discount for paying SurveySparrow annually?
Yes. The listed prices ($19 on Basic, $39 on Starter) reflect annual billing, which is the lowest basis. Monthly billing, where offered, costs more. SurveySparrow also runs specific programs: around 50% off for students, 15% for nonprofit organizations, and a credit for eligible startups. The best lever to pay less is to pick the right response tier and only subscribe to the seats and products you genuinely need, rather than chasing a coupon that may not exist.Is SurveySparrow more expensive than SurveyMonkey or Typeform?
It depends on the model and the team size. Solo, SurveySparrow starts at $19/month, below SurveyMonkey (~$39/month individual) and close to Typeform (~$25/month on Basic). But on a team, SurveySparrow and SurveyMonkey bill per seat, so their price climbs fast: a SurveyMonkey team floor sits around $75/month. Typeform stays on a per-plan price, with no per-seat surcharge. The right comparison therefore depends on your user count and response volume, not just the entry price.Can you cancel SurveySparrow easily?
Yes, the subscription is cancelled from your account. The watch-out is the billing: paid plans are often committed on an annual or quarterly basis, which limits flexibility if your need is seasonal. Check the renewal terms before committing, and export your responses and contacts before closing your account. The tool's relatively low user score is also a reason to test thoroughly during the 14-day free trial before paying for a full plan.
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