Hotjar Alternatives

Seven Hotjar alternatives, one honest test, five criteria each.

Hotjar does one thing brilliantly: it lets anyone watch how visitors really behave through heatmaps and recordings, and it is a deserved 4.1 out of 5 in our test. The catch is what sits around that. The free plan is capped, recordings expire fast, surveys now live in a separate paid product, and the Contentsquare migration has muddied pricing. If that is where Hotjar pinches, here are the seven alternatives we rate highest, scored hands-on so you can pick the right one fast.

Romain CochardCEO of Hack'celeration
Updated June 20267alternatives tested5criteria each2026pricing checked

Some links are affiliate links, and it never affects our scores.

The honest take

Why teams leave Hotjar

Let us be fair: Hotjar is one of the easiest behaviour analytics tools you can buy. Heatmaps and recordings are a click away, a non-technical team is productive in an afternoon, and it scores 4.5 on ease and 4.5 on features in our test. People do not leave because Hotjar is bad. They leave because of a handful of specific frictions that have grown sharper since the Contentsquare acquisition.

The free plan and session sampling frustrate fast

Hotjar's free tier is real but capped, and on busier sites it samples sessions rather than capturing every visit, so you can miss the exact recording you needed. Tools like Microsoft Clarity record everything with no session cap, which is why value scores a comparatively soft 3.8 in our test.

Data retention is short

On lower plans recordings and heatmap data expire quickly, often after about a month, so month-over-month comparison is awkward unless you pay up. Teams that want to look back across a quarter without exporting tend to look elsewhere.

Surveys now sit in a separate paid product

Since the Contentsquare repackaging, Hotjar splits into Observe for heatmaps and recordings and Ask for surveys and feedback, each priced separately. What used to feel like one tool can now mean two subscriptions, where Lucky Orange and others keep recordings, heatmaps and surveys in a single plan.

Pricing got harder to read

The migration toward Contentsquare packaging means plans, modules and session tiers that are not always obvious up front, and several teams report ending up paying more for capabilities they do not use. Clearer single-plan pricing is a common reason to switch.

It is light on deep analytics

Hotjar is brilliant for qualitative watching but thinner on retroactive querying, funnels and segmentation than product-analytics-grade tools. Teams that need to ask hard questions of past data lean to FullStory or Contentsquare's full suite.

No automated friction detection

Hotjar shows you sessions but does not score them for frustration, so finding the painful ones means watching a lot of replays. Mouseflow and Lucky Orange surface rage clicks and friction automatically, saving hours of manual review.
At a glance

7 Hotjar alternatives compared

Here are the seven alternatives at a glance. Scores come from our hands-on reviews and editorial assessment, and pricing was checked in 2026. The edge column is the single biggest reason to consider each one over Hotjar. Tap any tool to jump straight to its full breakdown.

Best forEdge over HotjarFree planTeam sizeVisit
1Microsoft ClarityBest free alternativeFree forever, no session caps4.0/5FreeAny size on a budgetVisit
4FullStoryBest for product analyticsRetroactive data querying4.0/5Free tier, paid customProduct & engineeringVisit
2VWOBest for A/B testingFull experimentation built in3.9/5Free plan, paid scales upCRO & growth teamsVisit
3ContentsquareBest for enterprise depthFull digital experience suite3.9/5Custom pricingMid-market & enterpriseVisit
6MouseflowBest for friction scoringAutomatic friction score3.8/5Free plan, paid from ~$25/moCRO-focused SMBsVisit
7Lucky OrangeBest all-in-one valueRecordings, surveys and chat in one3.7/5From ~$19/moSmall businesses & ecommerceVisit
5Crazy EggBest for simple heatmapsEasiest heatmaps and snapshots3.6/5From ~$29/moSmall marketing teamsVisit

Scores from our hands-on reviews and editorial assessment. Pricing checked 2026.

1
Best free alternative

Microsoft Clarity

4.0/5

Microsoft Clarity is the alternative most Hotjar leavers should try first, for one reason Hotjar cannot match: it is genuinely free, forever, with no session caps. Where Hotjar samples sessions on busier sites and expires data fast, Clarity records everything, keeps 30 days, and even tags rage clicks and dead clicks. In testing it took minutes to install and the dashboards are clean. Hotjar still wins on the qualitative polish and on surveys, which Clarity simply does not have. Clarity is the better call when budget is zero and you want full recordings, and the worse call if you need on-site surveys, deep segmentation or hands-on support.

Standout features
  • Free forever with no session caps
  • Heatmaps, recordings and AI insights included
  • Rage-click and dead-click detection
  • Records everything, no sampling
+Pros
  • Genuinely free where Hotjar caps the free plan
  • No session limits even on high traffic
  • Quick to install and read
  • Built-in AI insights at no cost
Cons
  • No on-site surveys or feedback
  • Lighter segmentation and funnels
  • Community support only, no SLA
Microsoft Clarity vs Hotjar
CriterionMicrosoft ClarityHotjar
Free planForeverCapped
Session capsNoneSampled
Value (our score)5.03.8
SurveysNoYes (paid)
FromFreeFree/capped
Verdict

Switch if you want full, uncapped recordings and heatmaps for nothing, but Hotjar still wins if you need built-in surveys, deeper segmentation or real support.

Try Microsoft Clarity free Read the full Microsoft Clarity review
2
Best for A/B testing

VWO

3.9/5

VWO is the alternative for teams who use heatmaps as a means to an end: running experiments. Where Hotjar shows you behaviour, VWO lets you act on it with a full A/B and multivariate testing engine, plus heatmaps, recordings and surveys on the same platform. It scores a strong 4.7 on features and 4.3 on support, both ahead of Hotjar, and it is built for serious CRO programmes. Hotjar still wins on ease and value: VWO is heavier to learn at 3.9 ease, and its value score is a soft 2.6 because the experimentation tiers get expensive. VWO is the better pick when testing is the goal, and the worse pick when you just want quick qualitative insight. See the full Hotjar vs VWO comparison.

Standout features
  • Full A/B and multivariate testing engine
  • Heatmaps, recordings and surveys included
  • Strong feature depth (4.7)
  • Solid, responsive support (4.3)
+Pros
  • Real experimentation Hotjar lacks
  • Deeper feature set than Hotjar (4.7 vs 4.5)
  • Better support score (4.3 vs 3.5)
  • One platform for testing and behaviour
Cons
  • Lower value score (2.6) as tiers climb
  • Steeper learning curve than Hotjar
  • Overkill if you only want heatmaps
VWO vs Hotjar
CriterionVWOHotjar
A/B testingFullNo
Features (our score)4.74.5
Support (our score)4.33.5
Value (our score)2.63.8
FromFreeFree/capped
Verdict

Switch if you want heatmaps plus a full testing platform in one, but Hotjar still wins on ease of use and value if you only need quick qualitative insight.

Try VWO free Read the full VWO review
3
Best for enterprise depth

Contentsquare

3.9/5

Contentsquare is, in a sense, where Hotjar is heading: it now owns Hotjar, and it is the enterprise-grade version of the same idea. It pairs zone-based heatmaps, journey analysis, deep segmentation and experience analytics across whole digital estates, and its 4.8 features score is the highest in this list. For large teams that need to interrogate behaviour at scale, it is genuinely powerful. The trade-offs are real: pricing is custom and high, value scores a soft 2.8, and ease drops to 3.4 because there is a lot to learn. Contentsquare is the better pick for enterprise depth, and the worse pick for a small team that just wants quick heatmaps. There is no free plan, so the official site and a demo are the way in.

Standout features
  • Zone-based heatmaps and journey analysis
  • Enterprise-grade segmentation and depth
  • Full digital experience suite
  • Now the parent company of Hotjar
+Pros
  • Deepest feature set in this list (4.8)
  • Built for analysis at enterprise scale
  • Strong integrations (4.2)
  • Journey and experience analytics Hotjar lacks
Cons
  • High, custom-only pricing (value 2.8)
  • Steeper to learn than Hotjar (3.4 ease)
  • No free plan or quick self-serve start
Contentsquare vs Hotjar
CriterionContentsquareHotjar
Enterprise depthYesLimited
Features (our score)4.84.5
Ease (our score)3.44.5
Value (our score)2.83.8
FromCustomFree/capped
Verdict

Switch if you need enterprise-grade journey and experience analytics, but Hotjar still wins on ease, a quick self-serve start and a free entry point.

See Contentsquare Read the full Contentsquare review
4
Best for product analytics

FullStory

4.0/5

FullStory is the alternative for teams who want analytics as much as recordings. It captures every interaction automatically with no manual tagging, then lets you query that history retroactively, build funnels and segment behaviour like a product analytics tool. Its 4.7 features score reflects depth Hotjar does not reach, and a free tier lets you start. Hotjar still wins on simplicity and value: FullStory is heavier at 3.6 ease, and paid plans are custom and pricey, dragging value to 2.9. FullStory is the better pick for product teams that interrogate data, and the worse pick for a marketer who just wants a heatmap this afternoon.

Standout features
  • Auto-captures every session, no tagging
  • Retroactive querying of past data
  • Strong funnels and segmentation
  • Free tier to start
+Pros
  • Deeper analytics than Hotjar (4.7)
  • Retroactive querying Hotjar lacks
  • No manual event tagging needed
  • Free tier available
Cons
  • Custom, high paid pricing (value 2.9)
  • Heavier to learn than Hotjar (3.6 ease)
  • More than a marketing team usually needs
FullStory vs Hotjar
CriterionFullStoryHotjar
Retroactive queryingYesNo
Features (our score)4.74.5
Ease (our score)3.64.5
Value (our score)2.93.8
FromFree tierFree/capped
Verdict

Switch if you want to query and analyse every session like a product team, but Hotjar still wins on ease, value and being faster for quick qualitative work.

See FullStory Read the full FullStory review
5
Best for simple heatmaps

Crazy Egg

3.6/5

Crazy Egg is the alternative for anyone who finds Hotjar a touch more than they need. It is one of the original heatmap tools, and its snapshots, scrollmaps and confetti reports are about as easy to read as behaviour analytics gets, scoring a class-leading 4.6 on ease, even ahead of Hotjar. For a small marketing team that just wants to see where people click, it is quick and friendly. Hotjar still wins on depth and value: Crazy Egg's 3.4 features score is lighter, it has no free plan, and value sits at a soft 2.9. Crazy Egg is the better pick when simple heatmaps are all you want, and the worse pick when you need recordings, surveys and depth. See the full Hotjar vs Crazy Egg comparison.

Standout features
  • Classic, dead-simple heatmaps and snapshots
  • Scrollmaps and confetti click reports
  • Easiest reports in this list (4.6 ease)
  • Built-in basic A/B testing
+Pros
  • Even easier than Hotjar (4.6 vs 4.5)
  • Great for quick, visual click insight
  • Friendly for non-technical teams
  • Snapshots anyone can read
Cons
  • No free plan (value 2.9)
  • Lighter features than Hotjar (3.4 vs 4.5)
  • Weaker support (3.0)
Crazy Egg vs Hotjar
CriterionCrazy EggHotjar
Ease (our score)4.64.5
Free planNoYes (capped)
Features (our score)3.44.5
Value (our score)2.93.8
From~$29Free/capped
Verdict

Switch if you want the simplest heatmaps and snapshots to read, but Hotjar still wins on feature depth, a free plan and the broader recordings-and-surveys toolkit.

Try Crazy Egg free Read the full Crazy Egg review
6
Best for friction scoring

Mouseflow

3.8/5

Mouseflow is the most direct structural replacement for Hotjar on this list: the same core mix of heatmaps, recordings, funnels and form analytics, but with one trick Hotjar lacks. Its proprietary Friction Score automatically rates every session for frustration, so instead of watching dozens of replays you jump straight to the painful ones. It keeps all major capabilities in one plan, scores a healthy 4.0 on value, and starts low at around 25 dollars a month. Hotjar still wins on raw ease and the qualitative polish, scoring 4.5 against Mouseflow's 4.2. Mouseflow is the better pick when you want friction surfaced for you in one tidy plan, and the worse pick if you want the slickest interface or a deeper survey product.

Standout features
  • Automatic Friction Score on every session
  • Heatmaps, recordings and funnels in one plan
  • Good value entry pricing (~$25/mo)
  • Form analytics built in
+Pros
  • Friction scoring Hotjar does not offer
  • Better value than Hotjar (4.0 vs 3.8)
  • Single plan keeps features together
  • Direct, like-for-like Hotjar swap
Cons
  • Slightly less polished than Hotjar (4.2 ease)
  • Lighter feature depth (3.7 vs 4.5)
  • Smaller integration catalogue
Mouseflow vs Hotjar
CriterionMouseflowHotjar
Friction scoreYesNo
Value (our score)4.03.8
Ease (our score)4.24.5
All features one planYesSplit
From~$25Free/capped
Verdict

Switch if you want friction flagged automatically in one affordable plan, but Hotjar still wins on the slickest interface and a deeper survey product.

See Mouseflow Read the full Mouseflow review
7
Best all-in-one value

Lucky Orange

3.7/5

Lucky Orange is the alternative for small businesses who hate that Hotjar now splits behaviour and surveys into two products. It bundles session recordings, dynamic heatmaps, conversion funnels, form analytics, surveys, announcements and even live chat into a single low-cost subscription starting around 19 dollars a month. For an ecommerce store that wants the whole CRO toolkit in one place, the value is excellent at 4.1. Hotjar still wins on polish and on enterprise-grade depth: Lucky Orange's interface can feel busier and its 3.8 features score is lighter. Lucky Orange is the better pick when you want everything in one affordable plan, and the worse pick when you need the cleanest UX or to scale to enterprise.

Standout features
  • Recordings, heatmaps, surveys and chat in one
  • Live chat built into the analytics
  • Very affordable entry (~$19/mo)
  • Strong all-in-one value (4.1)
+Pros
  • Everything in one plan, unlike Hotjar's split
  • Better value than Hotjar (4.1 vs 3.8)
  • Live chat included
  • Cheap entry for small teams
Cons
  • Busier interface than Hotjar (4.3 ease)
  • Lighter depth at scale (3.8 vs 4.5)
  • Smaller integration ecosystem
Lucky Orange vs Hotjar
CriterionLucky OrangeHotjar
All-in-one planYesSplit
Live chatYesNo
Value (our score)4.13.8
Features (our score)3.84.5
From~$19Free/capped
Verdict

Switch if you want recordings, surveys and chat together in one cheap plan, but Hotjar still wins on a cleaner interface and deeper features as you scale.

See Lucky Orange Read the full Lucky Orange review
Buyer's guide

How to choose a Hotjar alternative

The right alternative depends on why Hotjar stopped fitting. Start from your real reason for leaving, budget, testing, analytics depth or an all-in-one plan, then match it to the tool below. Our scores weight all five criteria, ease, value, features, support and integrations, equally, so read them alongside your own priorities. Here is how we would steer the most common cases.

Leaving over cost

If price or the capped free plan is the trigger, start free and trade up only when you must. Microsoft Clarity is free forever with no session caps and full recordings, Mouseflow and Lucky Orange both have free plans plus cheap entry tiers, and FullStory has a free tier. Pick Clarity for the most generous free option, and Lucky Orange or Mouseflow when you want more CRO features for a low monthly cost.

Need testing or experimentation

If the gap is acting on what you see, you want experimentation, not just observation. VWO is the clearest winner, pairing heatmaps and recordings with a full A/B and multivariate testing engine on one platform. It costs more and takes longer to learn, but for a serious CRO programme it turns insight into measured wins where Hotjar stops at the watching.

Need deep analytics or enterprise scale

If you need to interrogate behaviour at scale, go beyond qualitative watching. FullStory auto-captures every session and lets you query it retroactively, ideal for product and engineering teams. Contentsquare is the enterprise suite, journey analysis and experience analytics across whole estates, and is in fact Hotjar's new parent. Both are pricier and heavier, but they answer questions Hotjar cannot.

Migrating from Hotjar

Moving off Hotjar is mostly a re-tagging job, not a data export. You remove the Hotjar snippet and add the new tool's tracking code, then rebuild your heatmaps and recordings going forward, since behaviour data is collected fresh rather than imported. Surveys and key pages need recreating once, integrations need reconnecting, and you lose historical replays unless you export them first. For a small site expect an afternoon, rising to a day or two if you have many tracked pages, funnels or custom events.
  • Name your real reason for leaving: cost, testing, analytics depth or an all-in-one plan.
  • Check whether you need a genuinely free or uncapped tool, and which tools offer one.
  • Decide if you need surveys, A/B testing or product analytics on top of heatmaps.
  • Confirm it integrates natively with your analytics, CMS and key tools.
  • Project the real monthly cost at your traffic level, not just the entry price.
  • Add the tracking code on a staging page and test data capture before you commit.
FAQ · 10 questions

Hotjar alternatives, the FAQ

  • What is the best free alternative to Hotjar?
    The best free alternative to Hotjar in 2026 is Microsoft Clarity. Hotjar has a free plan, but it is capped and samples sessions on busier sites, whereas Clarity is free forever with no session limits, recording every visit including rage clicks and dead clicks, plus heatmaps and AI insights at no cost. Mouseflow and Lucky Orange also offer free plans, and FullStory has a free tier, so you have several no-cost options. The trade-off with Clarity is that it has no on-site surveys, lighter segmentation and community-only support, so it is best as a generous free starting point rather than a full replacement for every Hotjar feature. If surveys matter, pair Clarity with a dedicated survey tool or look at the paid all-in-one options.
  • What is a cheaper alternative to Hotjar?
    Microsoft Clarity is the cheapest credible alternative to Hotjar because it is free forever with no session caps. If you want more CRO features for a low monthly cost, Lucky Orange starts around 19 dollars a month and bundles recordings, heatmaps, surveys and live chat in one plan, while Mouseflow starts around 25 dollars and adds an automatic friction score. Both score well on value in our test, 4.1 and 4.0 respectively, against Hotjar's 3.8. Just remember the cheapest sticker price is not always the cheapest in practice: check the session volume each plan includes and how fast costs climb as your traffic grows, since behaviour tools price on sessions captured.
  • Is Microsoft Clarity better than Hotjar?
    It depends on what you need. Clarity wins decisively on price and capture: it is free forever with no session limits and records everything, where Hotjar caps its free plan and samples on busy sites, which is why Clarity scores a perfect 5.0 on value against Hotjar's 3.8. Hotjar wins on breadth and polish: it has built-in surveys and feedback, deeper segmentation and a more refined qualitative experience, scoring 4.5 on features against Clarity's 3.5. The honest split is this: Clarity is the better free tool for pure heatmaps and recordings, while Hotjar is the better all-round qualitative platform when you also need surveys and support. If budget is zero, lean Clarity. If you need surveys in the same tool, lean Hotjar.
  • What is the best Hotjar alternative for A/B testing?
    VWO is the best Hotjar alternative for A/B testing. Hotjar shows you how people behave but does not let you run experiments, whereas VWO pairs heatmaps, recordings and surveys with a full A/B and multivariate testing engine on the same platform, which is why it scores a strong 4.7 on features in our test. That makes it the natural pick for CRO and growth teams who want to act on what they see, not just observe it. The trade-offs are a steeper learning curve, with a 3.9 ease score, and pricing that climbs as your tested traffic grows, dragging value to 2.6. If experimentation is the goal rather than quick qualitative insight, VWO is the clear choice.
  • Can these tools import my Hotjar data?
    Mostly no, and that is normal for behaviour analytics. Unlike a CRM, these tools do not import your historical Hotjar recordings or heatmaps, because that data is collected live from your site. Moving over means removing the Hotjar snippet, adding the new tool's tracking code, and rebuilding heatmaps and recordings going forward as fresh data comes in. You recreate surveys and key tracked pages once, reconnect integrations, and if you want to keep old Hotjar replays you should export them before you cancel. For a small site the switch is typically an afternoon, rising to a day or two if you have many tracked pages, funnels or custom events. Always run the new code on a staging page first to confirm capture works.
  • Why did Hotjar pricing change?
    Hotjar was acquired by Contentsquare, and the product has been repackaged around that. Heatmaps and recordings now sit in Observe and surveys and feedback in Ask, each priced separately, where they used to feel like one tool. Pricing is structured around session tiers and modules that are not always obvious up front, and several teams report ending up paying more for capabilities they do not use. The free plan still exists but is capped and samples sessions on busier sites, and data retention on lower tiers is short. None of this makes Hotjar bad, it is still excellent qualitatively, but the harder-to-read pricing and the split into two products are common reasons teams now compare alternatives with clearer single-plan pricing.
  • Hotjar vs VWO: which should I choose?
    Choose VWO if you want to run experiments, not just watch behaviour, since it pairs heatmaps and recordings with a full A/B and multivariate testing engine and scores 4.7 on features and 4.3 on support in our test, both ahead of Hotjar. Choose Hotjar if you want the easiest, most polished qualitative tool and better value for pure watching, since VWO is heavier to learn at 3.9 ease and its experimentation tiers push value down to 2.6 against Hotjar's 3.8. In short, VWO is the experimentation platform for serious CRO programmes, while Hotjar is the friendlier, better-value tool when you mainly want to see how visitors behave. Both have free plans, so trial both on your own site.
  • What is the best Hotjar alternative for enterprise?
    For enterprise the two strongest Hotjar alternatives are Contentsquare and FullStory. Contentsquare, which now owns Hotjar, is the full digital experience suite, with zone-based heatmaps, journey analysis and deep segmentation across whole estates, scoring a class-leading 4.8 on features. FullStory is the pick for product and engineering teams, auto-capturing every session and letting you query that history retroactively. Both go far beyond Hotjar's qualitative watching, and both cost considerably more, with custom pricing that drags their value scores to 2.8 and 2.9 respectively. If you need journey and experience analytics at scale, choose Contentsquare. If you need retroactive product analytics, choose FullStory.
  • What is the best Hotjar alternative that flags friction automatically?
    Mouseflow and Lucky Orange are the best Hotjar alternatives for spotting friction without watching every replay. Mouseflow's proprietary Friction Score automatically rates every session for frustration, so you jump straight to the painful ones, and it keeps heatmaps, recordings and funnels in one affordable plan from around 25 dollars a month. Lucky Orange surfaces rage clicks and friction too, and bundles recordings, heatmaps, surveys and live chat in a single low-cost subscription from around 19 dollars. Hotjar shows you sessions but does not score them for frustration, so finding the painful ones means manual review. If automated friction detection is what you want, Mouseflow is the specialist and Lucky Orange the all-in-one value pick.
  • What is the best simple alternative to Hotjar?
    If you want something simpler than Hotjar, the two best picks are Crazy Egg and Microsoft Clarity. Crazy Egg is one of the original heatmap tools and its snapshots, scrollmaps and confetti reports are about as easy to read as behaviour analytics gets, scoring a class-leading 4.6 on ease, just ahead of Hotjar. Microsoft Clarity is nearly as easy and is free forever, ideal if you want quick heatmaps and recordings at zero cost. Both get a non-technical team productive in minutes without a setup project. Pick Crazy Egg if you want the cleanest visual click reports and do not mind paying from around 29 dollars a month, and Clarity if you want simple and free, accepting that it has no on-site surveys.
Hack'celeration Lab

Get the next breakdown in your inbox

No spam. Unsubscribe anytime.