AGENCY MANYCHAT: AUTOMATE YOUR CONVERSATIONS TO CONVERT MORE
Hack'celeration is a Manychat agency that builds chat automations that actually generate leads and sales. We don't create bots that annoy people. We build conversation flows that feel natural, qualify prospects automatically, and drive real business results.
We configure complete Manychat setups: Instagram DM automation with keyword triggers, Facebook Messenger flows with conditional logic, WhatsApp sequences, growth tools to capture leads, and integrations with your CRM and email tools via API and webhooks.
We work with e-commerce brands that want to automate customer support and recover abandoned carts, coaches and creators who need to scale their DM conversations, agencies managing multiple client accounts, and SaaS companies automating their onboarding flows.
Our approach is simple: we build fast, test, optimize, and give you a system that works without constant babysitting.
Let's build your growth engine.
Why partner
with a Manychat agency?
Because a Manychat agency can transform scattered DM conversations into an automated sales machine that works 24/7. Manychat looks simple on the surface. Drag and drop, create a flow, done. But building automations that actually convert? That's where most people get stuck. They create flows that feel robotic, miss the triggers that matter, and end up with bots that annoy more than they help. Here's what we bring you: Flows that convert → We design conversation sequences with the right triggers, conditions, and quick replies to qualify leads and drive purchases without feeling pushy. Cross-platform automation → We connect your Instagram DMs, Messenger, WhatsApp, and SMS into one coherent system with consistent messaging and shared custom fields. Smart integrations → We connect Manychat to your stack (Shopify, HubSpot, Make, Zapier, Google Sheets) via API and webhooks so your data flows automatically. Growth tools that capture → We set up comment triggers, story mentions, and link-based opt-ins that grow your subscriber list without annoying your audience. Analytics that matter → We configure proper tagging and tracking so you know exactly which flows drive revenue. Whether you're starting from scratch or have existing flows that underperform, we help you build automation that actually moves the needle.
Our methodology
for Manychat Agency.
STEP 1: AUDIT YOUR CURRENT SETUP
We start by understanding your business and analyzing what you have in place.
We review your existing Manychat account (if any), your current conversion rates, and identify the biggest gaps. We look at your keyword triggers, flow logic, and integration points.
We map your customer journey to understand where automation makes the most sense. Which conversations repeat? Where do leads drop off? What questions do you answer 50 times a day?
We analyze your competitors’ chat strategies to spot opportunities you’re missing.
At the end of this step, you have a clear picture of what to build and why.
STEP 2: DESIGN YOUR FLOW ARCHITECTURE
We design the complete conversation strategy before building anything.
We map out every flow: welcome sequences, keyword triggers, conditional branches, quick reply options, and fallback scenarios. We define the logic with conditions and custom field updates.
We plan your growth tools strategy: which comment triggers, which story automations, which opt-in links will drive the most subscribers.
We design the integration architecture: how Manychat connects to your CRM, e-commerce platform, and email tools via API and webhooks.
At the end of this step, you have a complete blueprint ready for development.
STEP 3: BUILD AND INTEGRATE
We build every flow in Manychat with clean logic and proper naming conventions.
We create your conversation flows with conditions, delays, actions, and dynamic content using custom fields. We set up keyword triggers and configure quick replies that guide users naturally.
We connect Manychat to your tools: Shopify for order notifications and abandoned cart recovery, HubSpot or your CRM for lead sync, Make or Zapier for complex automations, Google Sheets for backup tracking.
We configure webhooks to push real-time data to your systems and pull information when needed.
At the end of this step, you have a fully functional automation system ready for testing.
STEP 4: TEST AND OPTIMIZE
We test everything before going live. Every trigger, every condition, every edge case.
We run through each flow as a real user would. We verify that tags apply correctly, custom fields update properly, and integrations sync without errors.
We check deliverability and timing. We make sure messages don’t feel spammy and comply with platform policies.
We set up A/B tests on key messages to optimize open rates and click-through rates.
At the end of this step, you have tested automations ready for production.
STEP 5: LAUNCH AND TRAIN
We deploy your automations and make sure you know how to use them.
We activate all flows, growth tools, and integrations. We monitor the first days closely to catch any issues.
We train your team on managing the Manychat dashboard: how to check conversations, take over from live chat, update flows, and read analytics.
We give you documentation with everything we built, how it works, and how to modify it.
At the end of this step, you have a running system and the knowledge to manage it.
STEP 6: SUPPORT AND ITERATE
We don’t disappear after launch. We stay available for questions and optimizations.
We review performance data after 2-4 weeks: which flows convert, where people drop off, what needs tweaking.
We suggest improvements based on real data: new triggers to add, messages to rewrite, integrations to expand.
We’re available for ongoing support if you want us to manage evolutions and new campaigns.
At the end of this step, you have continuous improvement on your automation system.
