How Much Does Typewise Cost?
The real price of the AI customer service platform, model by model, options included.
Short answer: Typewise does not post a single price, it has two models. The first bills per seat, from about 12 euros per user a month (Tech, Professional, Enterprise and Premium plans). The second bills per outcome, from about $1 per resolution handled by the AI. There is a free trial and a demo, but no permanent free plan. So your real price hinges on your ticket volume and your team size. We walk through each model and what you actually pay.
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Typewise, the key numbers
What each Typewise model costs
Typewise offers two billing logics for its AI customer service platform, plus a free trial. The first charges per seat (per connected agent), the second per resolution (each ticket the AI handles). The exact tier is not public beyond the entry price, and the rest goes through a quote. Prices checked June 2026, confirm on the official page.
Mixed EUR/USD prices depending on the model. Checked June 2026.
Free trial
To test without paying
Guided demo on request
- Platform access during the trial
- First AI agents live in minutes
- Basic integrations, one channel
- No permanent free plan
- Card may be required by current offer
Per seat
Billed per agent
Tech, Professional, Enterprise, Premium plans
- Price per connected agent
- Agent Assistant and Magic Reply
- Real-time translation
- Automatic QA and sentiment analysis
- Cost climbs with team size
Usage-based
Billed per resolution
Outcome-based, starting from
- You pay per ticket resolved by the AI
- Tracks your support volume
- Great for scaling without adding seats
- Cost follows activity directly
- Confirm on the official page
Enterprise
Custom, high volume
- 200+ integrations (CRM, ERP, ITSM)
- Multi-agent orchestration, omnichannel
- Custom AI model, enterprise security
- Dedicated account manager and SLA
Prices checked June 2026 and cross-referenced across several sources (official page, softwarefinder, OMR). The per-tier detail (Tech, Professional, Enterprise, Premium) is not public beyond the entry price of ~12 euros per user a month; the usage model starts at ~$1 per resolution. Confirm on the official page, tiers can change. Note: Typewise also makes a separate mobile keyboard app ($1.99/month, $9.49/year, $25 lifetime), unrelated to the support platform.
Typewise is billed by volume
The entry price tells you little until you size your volume. Depending on the model you pick, it is either the number of agents or the number of resolved tickets that drives the bill. Here are the levers to watch.
The number of agents (per seat)
On the per-seat model, you pay ~12 euros per user a month and up, per connected agent. A team of 5 stays light, a team of 30 quickly runs into several hundred dollars a month. This is the main lever if you choose this logic.
The volume of resolutions (usage)
On the usage model, each ticket resolved by the AI costs ~$1. At 500 resolutions a month, expect ~$500; at 5,000, ~$5,000. It gets unpredictable if your support volume swings a lot from one month to the next.
Integrations and the custom model
Wiring Typewise into your CRM, ERP or ITSM, adding channels (WhatsApp, voice) or an AI model trained on your data pushes you toward the higher plans, often on an Enterprise quote.
Enterprise options
Advanced QA, detailed analytics, enterprise-grade security (SSO, compliance) and a dedicated SLA sit on the upper tiers. Past a certain volume, everything moves to a custom offer.
- Small team, steady volume? The per-seat model is more predictable.
- High ticket volume, lean team? The usage model can be smarter.
- Very variable volume? Per-resolution makes the bill hard to forecast.
- Need deep CRM/ERP integrations? Plan for an Enterprise quote.
- Use the free trial to measure your real resolution rate before committing.
How we size the real cost
Typewise does not publish a full grid, so we reason by model. For per-seat, we multiply the entry price (~12 euros) by the number of agents. For usage, we multiply ~$1 by your monthly volume of AI resolutions. We keep the cheaper of the two for each profile. Here is the breakdown.
- Per-seat modelPer connected agent, per month~12 euros
- Usage modelPer ticket resolved by the AI~$1
- Support volumeWhat drives the usage cost× tickets
- Enterprise optionsIntegrations, custom model, SLA+ quote
Estimates on the public entry prices. Adjust for your real volume and the billing model you choose.
What you actually pay per month
The price depends on the model and your volume. Four typical profiles, assumptions stated, each taking the cheaper option.
Mixed EUR/USD estimates, June 2026. Options and quotes not included.
Test
Free trial
- Platform access during the trial
- One channel, basic integrations
- To validate your resolution rate
Small support team
5 agents, per seat
- 5 seats × ~12 euros on the per-seat model
- Moderate, steady ticket volume
- Predictable bill month after month
Usage-led support
500 resolutions/month
- 500 tickets resolved × ~$1
- Few agents, AI on the front line
- Cost that tracks real volume
Scale-up
High volume
- Thousands of resolutions or 30+ seats
- CRM/ERP integrations, custom model
- Moves to a tailored Enterprise offer
Estimates (June 2026) based on the public entry prices: ~12 euros per user a month on the per-seat model, ~$1 per resolution on the usage model. Adjust for your real volume. Past a certain tier (high volume, deep integrations), Typewise moves to a tailored Enterprise quote.
Typewise's price versus the alternatives
Typewise compared to the other AI customer service platforms. Most bill per resolution, like Typewise's usage option, but with seats on top. Sort by price or by score.
| Best for | Model | Free plan | Team size | Visit | ||||
|---|---|---|---|---|---|---|---|---|
| 2 | Intercom Fin | Resolution + seat | Per resolution | 4.4/5 | $0.99/resolution | — | SaaS scale-ups | Visit → |
| 3 | Tidio Lyro | E-commerce entry | Per conversation | 4.3/5 | $39/mo (50 conv.) | ✓ | Small stores | Visit → |
| 1 |  Typewise | Two models | Seat or usage | 3.8/5 | ~12 euros/user/mo | — | SMB to enterprise | Visit → |
Entry prices checked June 2026 on the official pages. Typewise stands out with its dual model (per seat from ~12 euros/user/month or usage from ~$1/resolution). Intercom Fin charges $0.99/resolution on top of seats from $29/agent (50-resolution monthly minimum). Zendesk AI adds $1.50/resolution over its suite. Tidio Lyro is the cheapest entry, but as an add-on to a base plan.
So, is Typewise expensive?
Our take after digging into it: the entry price is competitive in the AI support market, but everything hinges on the model and the volume. Here is when it pays off, and when it stings.
Good value if…
You run a small support team with steady volume. At ~12 euros per user a month, the per-seat model is cheaper than most rival suites, and you get the Agent Assistant, Magic Reply and real-time translation without a per-resolution bill on top.
Less appealing if…
You have very high ticket volume and go usage-based without measuring it. At ~$1 a resolution, 5,000 tickets a month run to ~$5,000. If your volume is volatile, the bill gets hard to forecast, just like Intercom or Zendesk.
The verdict
Typewise is a solid pick at a fair price, as long as you choose the right model. Measure your resolution rate during the free trial, compare per-seat and per-resolution on your real volume, and only move to an Enterprise quote if your integrations demand it.
- Compare per-seat and per-resolution on YOUR volume before you sign.
- Measure your real AI resolution rate during the free trial.
- Steady volume? Per-seat is more predictable than per-resolution.
- Ask for an Enterprise quote as soon as you need CRM/ERP integrations.
- Do not confuse the support platform with the keyboard app (two products, two prices).
Frequently asked questions about Typewise pricing
How much does Typewise cost per month?
Typewise, the AI customer service platform, does not post a single price but two models. The first bills per seat, from about 12 euros per user a month, with Tech, Professional, Enterprise and Premium plans. The second bills per outcome, from about $1 per resolution handled by the AI. There is a free trial and a demo, but no permanent free plan. So your monthly cost depends on the number of agents if you pick the per-seat model, or on your ticket volume if you pick usage. For a precise budget, the best move is to measure your volume during the trial and then request a quote.Does Typewise have a free plan?
No, the Typewise AI customer service platform has no permanent free plan. It does offer a free trial and a guided demo so you can test the tool before committing. During the trial, you access the platform, can launch your first AI agents in minutes and connect one channel with the basic integrations. That is enough to measure your real resolution rate and estimate which billing model, per seat or usage, works out cheapest. Note: the Typewise mobile keyboard app does have free basic features, but it is a different product.What are the two Typewise pricing models?
Typewise offers two billing logics for its platform. The per-seat model charges per connected agent, from about 12 euros per user a month: your cost climbs with the size of your support team, but stays predictable. The usage model, or outcome-based, charges per ticket resolved by the AI, from about $1 per resolution: your cost tracks your support volume directly, which is great with few agents but many tickets. The right choice depends on your agents-to-volume ratio. Measure both on your real activity during the trial before you decide.How much does Typewise cost per resolution?
On the usage model, Typewise charges about $1 per resolution, meaning per ticket actually handled by the AI. At 500 resolutions a month, expect around $500; at 5,000 resolutions, around $5,000. This outcome-based model is attractive if you have high support volume but a small team, because you only pay for tickets that are actually resolved. Its drawback is unpredictability: if your volume swings sharply month to month, so does the bill. This $1 starting point should be confirmed on the official page, as terms can change.How much does Typewise cost for a support team?
On the per-seat model, at about 12 euros per user a month, a team of 5 agents runs around 60 euros a month, and a team of 15 around 180 euros a month, before options. Beyond that, higher plans and deep integrations move to an Enterprise quote. If your team is lean but your ticket volume is high, compare with the usage model (~$1/resolution), which can come out cheaper. The rule is simple: large team and moderate volume, take per-seat; small team and high volume, look at per-resolution.Is Typewise more expensive than Intercom Fin or Zendesk?
It depends on the model. Intercom Fin charges $0.99 per resolution, but on top of paid seats (from $29/agent/month) and with a 50-resolution monthly minimum, which lifts the total. Zendesk AI adds $1.50 per resolution to its suite price. Typewise, with its per-seat model from ~12 euros per user a month, can come out cheaper for a small team with moderate volume, without stacking seat plus resolution. On very high pure-usage volumes, the gaps narrow. The smart move is to simulate your real volume against each grid before choosing.Does the Typewise free trial require a credit card?
Typewise offers a free trial and a guided demo for its AI customer service platform. Depending on the current offer, signup may or may not require a credit card, this point is not guaranteed and should be confirmed directly on the official page when you sign up. The trial gives you platform access to launch your first AI agents and connect one channel with the basic integrations. It is the right time to measure your resolution rate and decide between the per-seat and the usage model. Make a point of logging your ticket volume during this phase to refine your budget.What pushes the Typewise bill up?
Three main levers. First the number of agents if you are on the per-seat model: each extra user adds about 12 euros a month. Then the volume of resolutions if you are on usage: each ticket resolved by the AI costs about $1, so the bill tracks your activity. Finally the advanced options: CRM, ERP or ITSM integrations, extra channels such as WhatsApp or voice, a custom AI model and enterprise security push you toward the higher plans, often on a quote. To keep the bill under control, pick the model that fits your agents-to-volume ratio and only add options you truly need.Is there a discount for paying Typewise annually?
Typewise does not publicly share a detailed monthly versus annual grid for its AI customer service platform, beyond the entry price of about 12 euros per user a month. As with most B2B tools, an annual commitment and a high volume are the classic negotiation levers on an Enterprise quote. The best move is to explicitly ask for the annual terms during the demo and compare against the usage model cost on your volume. Note: the Typewise mobile keyboard app, a separate product, does offer a $9.49 annual rate and a $25 lifetime license, but that does not apply to the support platform.What is the difference between the Typewise platform and the keyboard app?
Typewise makes two very different products, and that is a common source of pricing confusion. The AI customer service platform, the one this page covers, automates customer support (email, chat, WhatsApp, voice) and bills per seat from ~12 euros per user a month or per usage from ~$1 per resolution. The Typewise mobile keyboard app is a consumer product for iOS and Android, with free basic features and a PRO version at $1.99/month, $9.49/year or $25 lifetime. If you want to automate your support, the platform is what matters, not the keyboard.
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