Todoist Review 2026

Todoist's ease of use is its strongest card, and it deserves the score. The onboarding takes minutes: install the Mac app, hit Q to open Quick Add, type "Submit client proposal Thursday at 2 PM every week #Work p1", the date, time, recurrence, project, and priority are parsed correctly without touching a menu. That single shortcut changes how you work. We timed ourselves: 8 seconds from thought to organized task. Nothing else we've tested is faster.

The interface itself is clean to the point of feeling almost sparse, which is intentional. List view, Board (Kanban), and Calendar views are available per project, though note that Calendar view is paywalled on Pro and above. Task hierarchy goes four levels deep (project → section → task → subtask), which covers most personal and team workflows without the complexity overhead of a full project management tool. Navigation is logical; a new user can be autonomous in under 30 minutes. We set up a complete workspace, inbox, five project areas, recurring tasks, label system, in a single afternoon session.

Where we hit friction: the natural language parser occasionally misfires. If a task title contains the word "week" in a natural sentence (e.g. "Review last week's metrics"), Todoist sometimes tries to assign a due date. You catch it, but it breaks the flow. Notification customization is also limited, granular alert rules are not available, which frustrated team members who want platform-specific controls. Still, these are edge cases. Day to day, Todoist is the least friction task capture tool we've used.

Verdict: Best-in-class UX for task capture and daily management. If your goal is getting things out of your head and into a trusted system quickly, nothing does it cleaner. The learning curve is essentially zero for individuals; small teams need a 20-minute orientation and they're running.

This is where we need to be direct. The December 2025 price increase changed the calculus. Pro monthly went from roughly $5 to $7 per user (that's the annual rate), but on a monthly basis the jump was sharper, closer to 40%. The team offered no flagship new feature alongside it. That's a hard sell when TickTick Pro is $2.99/month and bundles habits, Pomodoro timer, and a better calendar view.

The Free plan is now genuinely limited. 5 personal projects is the hard cap, it used to be 80 before 2021, then got cut dramatically. For someone managing work, personal, a side project, a grocery list, and a fitness routine, you're already at the ceiling. You'll hit upsell prompts regularly. Three filter views and one week of activity history round out a tier that feels more like a demo than a real free product in 2026. Compare that to Microsoft To Do, which is completely free with no project caps.

On annual billing, Pro at $5/user/month and Business at $8/user/month are still reasonable for what you get. A solo operator or freelancer on Pro gets 300 projects, 150 custom filter views, full activity history, 100 MB uploads, unlimited Ramble AI, custom reminders, and Task Assist. The Business plan adds SOC2 Type II, team workspace, and up to 1,000 members, that's serious infrastructure for the price. Legacy users who subscribed before June 2022 may have locked-in lower rates, which is worth checking.

Verdict: Fair value on annual billing for serious users, but the Free plan no longer competes and the monthly price hike damaged trust. If you're comparing against TickTick at half the price, you need to specifically value Todoist's natural language polish and ecosystem integrations to justify it.

Support is the weakest dimension of Todoist's offering, and the dossier data backs that up. The available channel is email only, there is no live chat on any plan, no phone support, and no documented SLA even on Pro. For a tool that costs $7/month per user after the December 2025 price hike, that's a thin support layer compared to what competitors offer at similar price points.

The help documentation exists and covers common scenarios. There is a developer API doc site at developer.todoist.com that handles technical integration questions. But for operational issues, a recurring task that stopped firing, a sync problem across devices, a billing question after the price change, you're waiting on email with no guaranteed turnaround. Some users have reported delayed responses and issues left unresolved, which is consistent with what we'd expect from a consumer-grade product prioritizing product development over support investment.

The SOC2 Type II certification on Business plan is worth noting, it signals a minimum bar of operational rigor and is meaningful for teams in regulated industries. But that's a compliance certification, not a support quality signal. Business plan users get granular activity logs and team workspace tooling, but the support access model doesn't meaningfully change from Pro to Business.

What would move the needle: live chat even on Pro, or at least a documented 48-hour SLA. Until then, this score reflects a real gap. If responsive support matters for your workflow, factor this in. TickTick and Notion both offer broader support access at comparable price points.

Verdict: Adequate for self-sufficient individual users; a genuine gap for teams. If you hit an edge case, plan on solving it yourself via the docs or waiting 24–72 hours on email.

Todoist's integration page lists 13 categories: AI Agents, Automation, Browsers, Calendars, Email, Messaging, Note Taking, Productivity Tracking, Project Management, Task Management, Time Tracking, Todoist Extensions, and Other. That's a broad taxonomy covering most daily-use workflows. Confirmed native connectors include Google Calendar, Outlook, Slack, Microsoft Teams, Jira, and Trello, the tools that show up in the majority of team setups we see at Hack'celeration.

The Claude (Anthropic) connector is a featured productivity pick on the integrations page, which is a signal about where the product is heading. If you're building AI-assisted workflows, Todoist connecting to Claude means you can route task data or trigger AI sessions without Zapier middleware. For automation at scale, the integrations page references connections to "thousands of apps" through automation partners, and the full REST API at developer.todoist.com is available for custom extensions.

Calendar sync is genuinely useful, tasks with due dates appear as events in Google Calendar and Outlook, and the bidirectional sync means changes reflect on both sides. Browser extensions for Chrome and Firefox let you clip tasks directly from any web page. Email integrations let you forward emails into Todoist as tasks, which closes a friction loop for inbox-first workers.

The gap some power users flag: the native direct integration count feels smaller than alternatives like Asana or ClickUp, and the "thousands of apps" claim leans on third-party automation platforms rather than first-party connectors. If you work in a specific niche tool not in their named list, you'll likely need Zapier or Make to bridge the gap.

Verdict: Covers the common integration stack well. Google Calendar, Slack, Teams, Jira, all there natively. REST API handles the custom cases. The gaps show up for users who need deep bi-directional sync with less mainstream tools.