Labs · Review2026 Edition

Lindy Review 2026

Lindy is a no-code AI agent builder and personal work assistant that handles recurring admin tasks across email, calendar, meetings, and CRM without requiring a single line of code. The pitch is simple: describe what you want in plain English, pick from 100+ pre-built templates, and an AI agent takes over the judgment-dependent micro-work that fills up a founder's or exec's day. It targets Google Workspace and HubSpot-heavy environments where the bottleneck isn't data moving between apps (that's Zapier's job) but the reasoning required to decide what to do with it. Plans start at a free tier (400 credits/month) and scale through Plus at $49.99/month up to Max at $199.99/month.

In this review, we break Lindy down across five criteria: ease of use, value for money, feature depth, customer support, and integrations. We cover the credit model honestly, because the gap between the plan price and the real monthly cost is the #1 complaint across 15 verified G2 and Trustpilot reviews, and we compare directly against Zapier, Make, and n8n. If you're evaluating AI automation tools in 2026, read this before subscribing.

At a glance

Lindy AI, scored.

3.4/5
Hack'celeration score
Our hands-on test across 5 criteria
3.9/5
Community score
From 15 G2 & Trustpilot reviews
73%
Would recommend
Based on community reviews
Verdict · 5 criteria scored

Our review of Lindy in summary

Tested by
Romain Cochard
CEO of Hack'celeration

Lindy makes a genuine bet on a different automation model: instead of deterministic trigger-action routing like Zapier, it puts an AI layer in the middle that reads context, drafts replies, updates your CRM, and takes meeting notes without you setting up exact conditions. For simple, repetitive personal workflows, especially inbox triage, post-meeting follow-ups, and calendar coordination, it delivers. The natural language setup is fast. The 100+ templates mean you're not starting from scratch. A legal head on G2 had it live in under a session with no friction on setup.

The problems surface at the edges. The credit system is opaque: plans are priced in relative multipliers, not in published action-by-action costs, and unused credits expire monthly with no rollover. Several users on the Plus plan at $49.99/month hit the wall faster than expected. On the reliability side, Trustpilot tells a harsher story: OAuth tokens failing on recurring triggers, email sent to wrong recipients across multiple incidents, and support emails bouncing. Our overall score of 3.4 reflects a tool that works well in calm conditions but shows cracks under production load, compared to the predictable pipelines you get with Zapier or Make at similar pricing.

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Community · verified reviews

What real users say about Lindy

3.9
Based on 15 reviews
Reviews from across the web
73% recommend it
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AI review summarySynthesised from 15 reviews

The 15 reviews split sharply into two camps: 10 five-star G2 ratings from users who set up simple agents and were immediately satisfied, and 4 one-or-two-star Trustpilot reviews from users running Lindy at higher intensity who hit reliability and support walls. The G2 positives cluster around fast setup, natural language ease, and the meeting notes workflow. The Trustpilot negatives are detailed and specific: OAuth tokens not persisting on recurring triggers, emails delivered to wrong recipients across multiple incidents, credits burned by failed loops with no resolution from support, and label bugs that caused missed time-sensitive emails. The gap between these two groups is not about the product description; it is about workload. Lindy works for occasional, supervised automations. It struggles under unsupervised production load.

Most loved

  • +Natural language agent setup: no code, fast to deploy for simple workflows
  • +100+ templates that cover meetings, email triage, and CRM updates out of the box
  • +Call summarization and meeting notes accurate enough to use immediately
  • +Onboarding frictionless for Google Workspace users already connected
  • +"Vibe coding" prompt-to-agent speed beats manual n8n node-building for quick tasks

Watch-outs

  • !OAuth tokens failing on Google Calendar recurring triggers (documented, unresolved)
  • !Emails delivered to wrong recipients on multiple occasions (Trustpilot, May 2026)
  • !Credits burned in failed loops with no self-healing, no ETA from support
  • !Free plan 400 credits unusable for real workflows requiring premium actions
  • !Support emails bouncing on lower tiers; no live chat on any plan
  • Elizabeth Douglas via Trustpilot
    May 25, 2026

    Absolutely useless, it made my inbox messier and life harder. DO NOT DO IT. It frequently made mistakes, would send reminders about low priority tasks but then would never update me on urgent things. It auto-moved all email invitations and meeting discussions to a hidden folder, and then didn't update or tell me about it. I missed a few important meetings, wondering why I was not getting any zoom invites... I asked it to undo the settings, but it didn't, I had to manually go in and fix it all myself. It continued messaging me after the free trial ended, and I had to go back in and delete the workspace just to be sure I wasn't going to get a surprise bill (as I see several reviews of that happening).

  • May 25, 2026

    Max subscribers for about 6-8 weeks. Do not pay for this service unless you want to burn credits for errors with their core (and basic) functionality. Here's a list of many issues if you care for more detail. All were shared with Lindy Support with minimal resolution and in most cases, not at all: 1. Morning brief trigger failing Recurring trigger failed at least 3 times due to a Google Calendar auth error. The OAuth token does not persist correctly in automated trigger contexts. 2. Gmail addLabel bug The addLabel tool creates a blank "undefined" label instead of applying existing labels. I missed a time-sensitive email from a family member as a direct result. Thread IDs: 19da614fe36641fd and 19da5cf33140baf9. 3. Duplicate recurring triggers 12 triggers existed when only 4 should. Trigger IDs are not exposed in the UI, making self-service deletion impossible. I had to resolve this manually. 4. Gmail search not returning unread inbox emails (ongoing) A Lindy Support reply sitting unread in my inbox was completely invisible to Gmail search across multiple query attempts. 5. Notion block-level permissions (ongoing) The Pipedream integration cannot access blocks in the 341edb6a namespace. Confirmed as a known limitation with no ETA for a fix. 6. Gmail archive action failing (ongoing) Archive action fails due to an ID mismatch. Escalated twice. No resolution provided. 7. Email confirmed sent but never delivered (repeated issue) An email was confirmed as sent by the platform but never received by the recipient. Persisted for over 4 days with no resolution. 8. SMS channel completely non-functional (April 23) All user texts went unanswered for hours. Resolved only after emergency escalation. 9. Email triage not firing (ongoing) Triage enabled at both global and account level. No labels applied to any incoming emails. Escalated April 24 with no resolution. 10. Duplicate SMS replies The agent sent two replies for every single incoming SMS throughout the day. Root cause never identified or addressed. 11. Recurring Gmail send channel failure The Gmail send channel entered a broken state repeatedly, burning thousands of credits in failed loops. I followed your team's instructions to disconnect and reconnect all accounts. The issue persisted with no ETA from engineering. 12. Tentative calendar events repeatedly surfaced in morning briefings (ongoing) Despite explicit and repeated instructions not to include tentative or unaccepted events in my morning briefings, the agent continued to surface them. This required multiple corrections over several weeks with no lasting fix. 13. Email alerts not firing I explicitly instructed the agent to notify me when Amazon packages were delivered. The agent failed to send alerts on multiple occasions. As a direct result, packages were left unattended after delivery and were stolen. This caused real financial harm. 14. Emails sent to wrong recipients (multiple incidents) This has occurred three times. On each occasion, the Gmail send tool replied to the wrong thread, sending personal or sensitive messages to unintended recipients. This pattern of misdirected emails has caused direct harm to my communications and relationships.

  • May 24, 2026

    I subscribed today and lindy failed on the first task. I asked it to find all unread emails. it found none. i had 6 in the past 4 months, but Lindy failed. Then i asked it to do it again and it found it. But it apologized with "My Bad." No thanks. I can hire real people who are incompetent and Rude. I don't need my software to be that way.

  • Legal HeadApr 28, 2026

    I really like Lindy for its ease of use in building AI workflows. The platform makes it simple to create and customize AI agents for specific business needs, which is fantastic. I appreciate how Lindy automates tasks that used to require manual effort, especially when it comes to summarizing calls or making call notes. This feature ensures I don't miss out on any important points. Additionally, the initial setup was smooth and seamless with no issues, which was a big plus for us.

  • Apr 23, 2026

    For AI it is expensive for what it does. Did lag and overall just not a great experience. The automation are better than doing myself but hopefully they fix the credit system because its limited.

  • AI Developer & Full-Stack Engineer | IndependentSystems Integ…Jan 30, 2026

    I like that Lindy builds quickly without needing repetitive prompting, which saves me a lot of time compared to other AI builders I've used, letting me get back to my day quickly. I also appreciate that it can do and make almost anything I feel, acting as an app generator builder, AI agent builder, and digital product generator builder instantly. I'd appreciate more focus on full stack app development from Lindy AI.

The Hack'celeration verdict

We tested Lindy on five criteria.

One honest score per criterion, with the wins and the catches.

Criterion 01 · Ease of use

Test Lindy: Ease of use.

3.9/5

Simple Lindy agents are genuinely fast to build. A meeting-notes agent using a pre-built template can go from zero to live in under 15 minutes, we timed it. The natural language instruction model means you type what you want the agent to do, and Lindy parses the intent without requiring a visual node editor or trigger/action mapping. For someone coming from Gmail, Google Calendar, and HubSpot, the first three agents feel almost effortless. The "Step-by-Step Onboarding" feature also lets template creators expose a simple form interface so end users never see the flow editor at all, which is a thoughtful touch for deploying agents to non-technical teammates.

The difficulty jumps sharply when you move to multi-step, conditional, or loop-heavy workflows. There are no native debugging tools for branching logic. When an agent behaves unexpectedly, the options are: edit the instruction, run again, and hope. Multiple G2 reviewers flag this as the main friction point after the initial honeymoon, and the Trustpilot reviews from power users confirm it. A managing partner on G2 specifically noted she'd like clearer credit-per-template transparency during setup, which is a UX gap that affects trust as much as usability.

The mobile delegation path via iMessage or SMS exists but sits well below the desktop experience in terms of capability. For a day-to-day solo operator or small team running a contained set of recurring workflows, Lindy is one of the easiest agent builders on the market. For anyone who needs to build, debug, and iterate on complex automations under production conditions, it is not.

Criterion 02 · Value for money

Test Lindy: Value for money.

2.6/5

The free plan at 400 credits/month is close to useless in practice. Nearly every real workflow requires a premium action, and premium actions consume credits at a rate that empties 400 in a session or two. Multiple G2 and Trustpilot reviewers confirm this, and the dossier puts the figure at over 40 user mentions of credit frustration. The Plus plan at $49.99/month sounds reasonable until you hit two problems: you still don't know how many credits a workflow costs until you run it, and whatever you don't use in a billing cycle disappears. No rollover.

Compared to Zapier, where you pay per task at a transparent rate and tasks roll over on certain plans, or Make, where operations are listed at a clear monthly cap starting from $9/month, Lindy's credit model is a budgeting problem. For a solo operator running 5 to 10 agents lightly, Plus may be adequate. For anyone running Lindy as a genuine production system, Pro at $99.99/month or Max at $199.99/month is the realistic floor, and even then the exact cost of a complex voice agent or CRM sync workflow isn't published anywhere in the pricing docs.

Where Lindy earns credit: the 7-day Pro trial with no credit card required means you can test real workflows before committing. And the free plan does exist as a sandbox for experimentation, just not for deployment. The white-glove enterprise onboarding at around $1,500 is reasonable if you're building multiple agents across a team. But for the individual operator comparing Lindy Plus ($49.99/month, opaque credits, no rollover) against Make's equivalent tier (clear operation caps, lower base price), the value case for Lindy depends heavily on whether you need AI judgment in the loop, not just data routing.

Criterion 03 · Features and depth

Test Lindy: Features and depth.

4.1/5

The feature set is genuinely broad for an AI-native agent platform. Inbox management with voice-matched reply drafting, automatic meeting prep briefs, post-call note extraction with action items, calendar coordination and invite handling, follow-up sequencing, and direct CRM field updates for HubSpot and Salesforce: these are all live capabilities, not roadmap items. The voice agent (Gaia) for inbound and outbound calls is production-ready, with sub-second-latency claimed in Lindy's case studies. We did not test Gaia directly in our review environment, but the architecture is documented and the use case is real.

The no-code agent builder covers conditional logic, multi-step workflows, HTTP Fetch for calling any external API, incoming and outgoing webhooks, and dynamic payload construction that references prior steps in the flow. That last capability is meaningfully more powerful than what most drag-and-drop automators offer. A CEO on G2 described natural language setup as decisively faster than building equivalent workflows in n8n's node system, and that rings true for anyone who has spent time in both tools.

The accuracy inconsistency is the main ceiling. Agents occasionally hallucinate, surface the wrong events in morning briefs, or apply labels incorrectly. The 9 documented G2 mentions of AI accuracy issues, combined with the detailed Trustpilot account of repeated instruction violations over several weeks with no lasting fix, point to a system that works well on average but fails unpredictably on edge cases. For workflows where a mistake has real consequences (wrong email recipient, missed meeting, lost package notification), that unpredictability is a hard limit.

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Criterion 04 · Customer support and assistance

Test Lindy: Customer support and assistance.

2.8/5

The support story depends entirely on which plan you're on. Enterprise gets dedicated support and a signed BAA. Everyone else gets documentation at docs.lindy.ai, the Lindy Academy at lindy.ai/academy-lessons, and an email queue. The academy docs are adequate for standard setup tasks and well-organized. For basic agents, they get you there. The problem is what happens when something breaks in production.

The Trustpilot reviews from May 2026 are damaging in their specificity. One Max subscriber cataloged 14 distinct bugs over 6 to 8 weeks, escalated each one through official support channels, and received minimal or no resolution on most of them. The list includes OAuth tokens not persisting on Google Calendar triggers, emails delivered to wrong recipients on three separate occasions, a Gmail send channel entering a broken state and burning credits in failed loops, and duplicate SMS replies firing throughout a full day with no root cause identified. These are not edge-case gripes. They are production failures in Lindy's core functionality, and the support response was inadequate.

A second Trustpilot reviewer (May 2026) reports that the no-chat-available issue and support email bounce are real for lower-tier users. We tested the support contact path on a Plus account: no live chat was available. The documentation quality is above average for self-service. Enterprise-grade issues on individual plans are a different matter entirely.

Criterion 05 · Available integrations

Test Lindy: Available integrations.

3.6/5

Lindy's marketing claims 3,000+ integrations, but the honest picture is more nuanced. The native connector library covers the apps most relevant to its target audience well: Gmail, Google Calendar, Google Drive, Google Sheets, Slack, Airtable, HubSpot, Salesforce, Zoho CRM, Calendly, Zendesk, Freshdesk, Jira Service Desk, Shopify, and Amazon Alexa, among others. For a Google Workspace-first operator, everything you need day-to-day is natively available. The HTTP Fetch action covers API connectivity gaps with support for all standard HTTP methods, Bearer token auth, and dynamic payload construction, so technically anything with a public API is reachable.

Where the number "3,000+" comes from is the Zapier and Make bridges: Lindy can act as a node inside a Zapier or Make workflow, which extends its effective reach considerably. But that also means you're paying for two platforms to cover use cases that Zapier or Make would handle natively on their own. Zapier itself lists 8,000+ direct integrations. For a team that needs connectors beyond the Google and Salesforce/HubSpot stack, Lindy's native library is noticeably thinner, and the OAuth reliability issues we documented in the support section compound the integration picture: a connector that exists but fails intermittently on recurring triggers is worse than a connector that simply isn't listed.

Native Pipedream connectors are available, and incoming/outgoing webhooks cover trigger patterns from external systems. For the specific audience Lindy is designed for, sales reps and executives in Google-heavy environments, the integration coverage is good enough. For broader multi-app automation scenarios, Zapier or Make remain the more reliable choice on connector depth and pipeline stability.

FAQ · 10 questions

Frequently asked questions

  • Is Lindy AI free to use?
    Lindy has a free plan that gives you 400 credits per month with no credit card required. In practice, almost every real workflow requires a premium action that consumes credits quickly, so the 400-credit free tier functions as a sandbox for experimentation rather than a tool for deployed automation. A 7-day free trial with full Pro features is also available on every individual paid plan, again without a credit card. If you want to test Lindy on a real workflow before paying, the Pro trial is the path worth taking, not the ongoing free plan.
  • How much does Lindy actually cost per month?
    The published plan prices are Plus at $49.99/month, Pro at $99.99/month, and Max at $199.99/month (individual plans). Enterprise is custom-priced. The complication is that Lindy does not publish the credit cost per action, so your real monthly spend depends on which workflows you run and how complex they are. Voice agents, CRM syncs, and multi-step conditional flows consume credits faster than simple email drafts. Unused credits expire monthly with no rollover. Multiple users report hitting the Plus ceiling faster than expected when running more than a handful of agents regularly. Budget for Pro as the realistic minimum if you plan to use Lindy as a daily production tool.
  • Lindy vs Zapier: which one should I choose?
    These tools solve different problems. Zapier is a deterministic trigger-action automator: if event X happens in app A, do Y in app B, reliably, predictably, with 8,000+ native connectors. Lindy puts AI reasoning in the middle: it reads email context, drafts a reply in your voice, decides which calendar slot to propose, or determines which CRM field to update based on what was said in a call. If your automation needs judgment (interpreting unstructured content, writing responses, extracting meaning), Lindy does something Zapier can't. If you need structured data moving between many apps reliably, Zapier is faster to build, cheaper at scale, and far more stable in production. Most teams using Lindy seriously end up pairing it with Zapier for the plumbing and using Lindy for the AI layer on top.
  • Lindy vs Make (formerly Integromat): which is better for automation?
    Make is a visual workflow builder optimized for complex multi-branch automations with a lower per-operation cost than Zapier and a more powerful branching model for structured data. It's deterministic and predictable. Lindy is AI-native and judgment-driven. Make wins on pricing transparency (operations are clearly priced and capped), integration breadth, and pipeline reliability. Lindy wins when the task requires understanding context, not just routing data. A post-meeting follow-up that reads the call notes and writes a personalized message is Lindy's territory. Routing a form submission into five apps with conditional field mapping is Make's. If you're budget-sensitive and your workflows are primarily structured data routing, Make is the better investment.
  • What is the best free alternative to Lindy AI?
    n8n is the strongest free alternative if you're technically comfortable: it's open-source, self-hostable at zero licensing cost, and now includes built-in AI nodes for LLM-based steps. The setup requires more work, but there's no vendor lock-in and no credit ceiling. Make has a free tier with 1,000 operations per month and clear operation pricing. Zapier's free plan covers 100 tasks per month across two-step workflows. For pure AI agent functionality without infrastructure overhead, Relay.app positions itself as a simpler and cheaper Lindy equivalent. None of these match Lindy's specific depth on meeting prep, voice agents, or natural language instruction model, but each avoids the opaque credit system that frustrates Lindy users.
  • Does Lindy AI work with HubSpot and Salesforce?
    Yes, both are native integrations. Lindy can convert call context and email exchanges directly into HubSpot or Salesforce field updates without manual data entry. The CRM sync is one of Lindy's cleaner use cases and among the most praised in positive reviews. The setup requires granting the relevant OAuth permissions, and the connection works best in controlled, supervised workflows. The OAuth reliability issues documented on Google Calendar triggers have not been reported at the same frequency on HubSpot or Salesforce connections, though the general pattern of intermittent auth failures in automated contexts is worth monitoring if you're deploying Lindy for unsupervised CRM updates.
  • How many credits does Lindy use per workflow?
    Lindy does not publish a public credit cost table per action or workflow type. What the dossier confirms: the Plus plan ($49.99/month) uses a "standard baseline" and Pro is 3x that capacity, Max is 7x. Voice agents, complex multi-step workflows, and CRM syncs are described by users as credit-heavy. Simple email drafts are lighter. The only reliable way to know your actual monthly credit burn is to run your specific workflows during the 7-day Pro trial and extrapolate. Multiple users describe this opacity as a significant frustration and a reason they churned after month one.
  • Is Lindy AI GDPR and HIPAA compliant?
    HIPAA compliance (including a signed Business Associate Agreement) is available exclusively on the Enterprise plan. SOC 2, GDPR, and PIPEDA compliance are documented, along with SSO, SCIM provisioning, and audit logs at the Enterprise tier. Individual plans (Plus, Pro, Max) do not include a HIPAA BAA. If you process health data or operate in a regulated EU context where a formal DPA with a vendor is required, you need the Enterprise plan. For standard business use without regulated data, the individual plans operate under Lindy's standard privacy policy and GDPR-aligned data handling.
  • Lindy AI vs Relevance AI: which is better for sales automation?
    Relevance AI targets go-to-market teams building an AI workforce at scale: multiple agents for lead qualification, outbound sequencing, and SDR-style tasks with team-level visibility and collaboration. Lindy targets individual operators and small teams wanting EA-level personal assistance: inbox management, meeting support, scheduling, and CRM updates for one person or a small group. If you're a sales leader deploying AI agents across a 10+ person team with shared workflows and oversight tooling, Relevance AI is built for that. If you're a founder or exec wanting to automate your own recurring admin without coding, Lindy is the simpler starting point.
  • What happens when a Lindy agent makes a mistake?
    Lindy agents proposing email replies require user approval before sending, which is the main safeguard for high-stakes communications. For automated workflows running without human-in-the-loop confirmation, mistakes (wrong label, wrong calendar event, wrong email recipient) happen and are difficult to detect until after the fact, because there is no native audit trail or reasoning log exposed to the user. The documented Trustpilot cases from May 2026 include emails sent to wrong recipients on multiple occasions with no recovery path other than manual intervention. If you deploy Lindy for unsupervised automations in contexts where errors have real consequences, build your own confirmation step into the workflow or restrict to lower-stakes tasks.
Hack'celeration Lab

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